🔐 Privacy Policy – NinjaBot AI

Last updated: October 08, 2025

1. Introduction

At NinjaBot AI, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose,
and safeguard your personal information when you access or use our platform, available at
https://ninjabotai.pro (the “Site”), or any related services
(collectively, the “Service”).

By using NinjaBot AI, you agree to the collection and use of information in accordance with this Privacy Policy.
If you do not agree with any part of this policy, please do not use the platform.

2. Types of Data Collected

We collect both personally identifiable information (“Personal Data”) and non-personal data for the purpose of operating, improving, and securing the Service. We practice data minimization and collect only what is necessary.

a. Personal Data

  • Email address
  • Name and contact details (if provided)
  • Billing confirmations from payment processors (we do not store full card details)
  • IP address and approximate geolocation (derived from IP)

b. Usage Data

  • Pages visited, buttons clicked, session duration
  • Local strategy settings you configure within the software (excluding any third-party credentials)
  • Application diagnostics, error logs, and automation events for troubleshooting and stability
  • Device type, browser, operating system

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Authenticate sessions and enable essential functionality
  • Analyze usage patterns
  • Remember preferences
  • Measure marketing and referrals (where enabled and consented)

d. Credentials & Third-Party Connections We Do Not Collect

We do not collect, access, or store your logins, passwords, 2FA/OTP codes, API keys, or any other credentials for third-party services (including NinjaTrader, brokers, prop firms, TradingView, email, or messaging apps). All such credentials are entered locally by you on your own device. Where integrations are needed, we use methods that do not expose your credentials to NinjaBot AI.

3. How Data Is Collected

a. Directly from You

  • When you create or activate your license
  • When you configure local settings in the software
  • When you fill out forms, submit support tickets, or communicate with us
  • When you make a purchase or manage billing through our payment providers

b. Automatically via the Service

  • Through cookies, analytics tools, and tracking pixels (subject to consent where required)
  • By logging interactions necessary to operate and secure the Service
  • Device and usage data captured via browser/app telemetry

c. From Third Parties

  • Payment processors (e.g., Hotmart, Stripe) may share transaction confirmations
  • Analytics platforms (e.g., Google Analytics) provide aggregated usage insights
  • Affiliate/referral tools may provide attribution data (if enabled)

4. Purpose of Data Processing

We process your personal and usage data to:

  • Provide access to the NinjaBot AI platform and its features
  • Process payments and manage billing (via third-party processors)
  • Monitor, maintain, and improve functionality, security, and performance
  • Offer customer support and respond to requests
  • Enforce our Terms and prevent fraud, abuse, or misuse
  • Send service-related communications
  • Deliver marketing communications where you have opted in (you can opt out anytime)
  • Comply with legal obligations

5. Legal Basis for Processing

If you are located in the European Economic Area (EEA), United Kingdom (UK), or Brazil (LGPD), we process your data under the following legal grounds, as applicable:

  • Performance of a contract (to provide the Service and issue your license)
  • Legitimate interests (to maintain and improve the Service, prevent fraud, and secure our systems)
  • Consent (for marketing or non-essential cookies where required; you may withdraw consent at any time)
  • Legal obligation (to comply with applicable laws)

You may withdraw consent at any time by contacting us at [email protected].

6. Data Sharing with Third Parties

We share data only with trusted service providers necessary to operate the Service. These include:

  • Hosting and infrastructure providers
  • Analytics tools (e.g., Google Analytics)
  • Payment processors (e.g., Hotmart, Stripe)
  • Email and messaging platforms (e.g., SendGrid)
  • Affiliate/referral platforms (if enabled)
  • Legal authorities when required by law

We do not sell your personal data. We do not share or receive your third-party credentials (e.g., NinjaTrader, brokers, prop firms, TradingView).

7. Analytics and External Services

  • Google Analytics: traffic and behavior insights (aggregated/anonymous where possible)
  • Hotmart / Stripe: secure payment processing and billing confirmations
  • SendGrid: transactional and service-related emails
  • Affiliate tracking: referral attribution where enabled

8. Cookies and Similar Technologies

NinjaBot AI uses cookies to enable core functionality, analyze engagement, remember preferences, and (where enabled) measure marketing/referrals. We provide a cookie banner and a Cookie Settings control so you can accept or reject non-essential cookies at any time. Categories may include: Strictly Necessary, Analytics/Performance, and Marketing.

9. Data Retention

We retain your personal data only as long as necessary to:

  • Provide and support the Service
  • Comply with legal/accounting obligations
  • Pursue legitimate interests (e.g., security, fraud prevention), balanced with your rights

After the applicable period, we securely delete or anonymize your data.

10. Data Security

  • Encrypted transmission (SSL/TLS)
  • Password hashing and access controls
  • Least-privilege and need-to-know principles
  • Security monitoring and logging

No method of transmission or storage is 100% secure; however, we implement commercially reasonable safeguards to protect your information.

11. Your Privacy Rights

Depending on your location (e.g., EEA/UK under GDPR; Brazil under LGPD; California under CCPA/CPRA), you may have rights to:

  • Access and obtain a copy of your personal data
  • Request correction or deletion
  • Request portability
  • Restrict or object to certain processing
  • Withdraw consent where processing is based on consent

To exercise your rights, contact us at [email protected]. We may need to verify your identity before fulfilling your request.

12. Payments and Financial Data

Payments are processed by third-party providers (e.g., Hotmart, Stripe) under their own terms and privacy policies. We do not store or access your full card details. We may receive transaction confirmations and limited billing metadata necessary for license issuance and support.

13. International Data Transfers

NinjaBot AI operates globally. Where applicable, we implement appropriate safeguards (such as Standard Contractual Clauses or equivalent mechanisms) for cross-border transfers. By using the Service, you acknowledge that your data may be transferred to and processed in countries other than your own.

14. Children’s Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us so we can take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will revise the “Last Updated” date below when changes occur. Material changes will be communicated via the Site or by direct notice where appropriate. Please review this page regularly.

16. Contact Information

NinjaBot AI
📧 Email: [email protected]
🌐 Website: ninjabotai.pro

Last Updated: October 8, 2025